Tag: customer
Are You Making Your Patients Jump Through Hoops?
Editor’s note: This article was excerpted from Erin O’Malley’s e-newsletter. O’Malley was the 2023 Women’s Leadership Conference keynote speaker in New Orleans, Louisiana. Learn more and sign...
October is Contact Lens Safety Month
Prevent Blindness has named October as Contact Lens Safety Month to promote proper use of both prescription and cosmetic lenses.
The American Optometric Association is...
Online Reviews Most Common Patient Satisfaction Measurement Used
Despite the adage "what you measure, improves," using patient satisfaction measurement tools for staff training seems to be a fairly low priority.
It's possible that...
Do You Measure Patient Satisfaction?
5-Star Google reviews are awesome. But are you counting on those as a reflection of patient satisfaction?
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Seven Easy Ways to Say Thank You to Your Patients This...
By Lauretta Justin, OD, Founder and CEO of Optometry Divas
This holiday season, you’ll gather around the table and tell your friends and family that...
