Guest editorial by Pushpita Sengupta Patel, Bachelor of Optometry & Vision Science, MBA, Head of Corporate Strategy & Professional Affairs at Optica
My fascination with...
Despite the adage "what you measure, improves," using patient satisfaction measurement tools for staff training seems to be a fairly low priority.
It's possible that...
5-Star Google reviews are awesome. But are you counting on those as a reflection of patient satisfaction?
Loading…
Have a poll idea? Curious about something? Email us...