Despite the adage "what you measure, improves," using patient satisfaction measurement tools for staff training seems to be a fairly low priority.
It's possible that...
Are online eyewear sellers impacting sales of contact lenses and frames in your practice?
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During the COVID-19 pandemic, virtual meetings were a necessity. Now that a big meeting season has wrapped up, what's your preference?
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A self-described people person and extrovert, Jennifer Stewart, OD, of Norwalk, Connecticut, has a passion for consulting and speaking at network events. Her husband...