Tag: satisfaction
Increasing Efficiency of Eye Health Testing Protocols
Michael Cymbor, OD, FAAO, says that adopting advanced imaging technology transformed his practice’s workflow and patient care. When his team integrated the Optovue Solix...
Are You Making Your Patients Jump Through Hoops?
Editor’s note: This article was excerpted from Erin O’Malley’s e-newsletter. O’Malley was the 2023 Women’s Leadership Conference keynote speaker in New Orleans, Louisiana. Learn more and sign...
Most ODs Happy With Their Work; Some Still Struggle
Seven out of ten (70%) eye care professional say they are happy with their work life right now, according to a WO Poll. However,...
Online Reviews Most Common Patient Satisfaction Measurement Used
Despite the adage "what you measure, improves," using patient satisfaction measurement tools for staff training seems to be a fairly low priority.
It's possible that...
Do You Measure Patient Satisfaction?
5-Star Google reviews are awesome. But are you counting on those as a reflection of patient satisfaction?
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