Paying overtime can be expensive, but not tracking where employees put in unpaid time could drain morale. Are you facing overtime challenges?
Loading…
Have a poll...
Optometrists are sitting on a goldmine of patient data, says Brianna Rhue, OD, FAAO, FSLS, co-founder of Dr. Contact Lens. Eye care professionals can...
Despite the adage "what you measure, improves," using patient satisfaction measurement tools for staff training seems to be a fairly low priority.
It's possible that...