Home Where We Practice Independent Many Small Actions Make a Big Impact Over Time

Many Small Actions Make a Big Impact Over Time

OD always found a way to be involved, whether locally, through the state, her alma mater and beyond

In September, Sharon Berger Moscow, OD, FCOVD, was recognized for her work over more than four decades in the profession as the recipient of the Lifetime Achievement Award from Southern College of Optometry (SCO). “I’m so honored,” she says. “When Lewis Reich, OD, PhD, president of Southern College of Optometry, called me to say I was getting the award, my first reaction was, ‘Wow, how was I chosen for this award?’ I haven’t had any major milestones like serving as president of any optometric organizations. I’ve always done something—I’ve always been active with the Georgia Optometric Association, Southern College of Optometry, the College of Optometrists in Vision Development (COVD) and optometry in my community. I felt very humbled with the recognition that all the little things over the years have added up.”

So many changes have occurred in the profession since she graduated in 1980; the use of dilation drops had just passed legislatively and prescription drops were not allowed to be used by optometrists when she started. She’s proud of contributing to these legislative changes made over the decades.

Dr. Berger accepting the award from SCO in September.

GROWING A FLOURISHING PRACTICE

After her 1980 graduation from SCO, Dr. Berger joined her husband Billy Moscow, OD, at Roswell Eye Clinic, the practice he opened after his own SCO graduation in 1978. Roswell Eye Clinic has evolved in many ways since it started with just the two of them as doctors, two exam rooms and in a small section of the Roswell Professional Plaza. Today, the office has six practicing ODs, occupies 80 percent of the building and has nine exam lanes to better serve its patients.

Dr. Berger with her daughter, son and husband after receiving her award.

Two of the practice’s doctors include their son and daughter, Scott Moscow, OD, and Michelle Moscow, OD. Her children spent a lot of time in the office when they were younger and daycare was difficult, and by the time they were pre-teens they were helping file and doing little jobs throughout the office. Her long-time staff members, who have fond memories of them as children in the office, have become their colleagues. “My daughter says that she would listen to our stories every day, and it seemed we had a good quality of life and we were doing what we enjoyed,” Dr. Berger says. Their positive experiences led them to choose optometry for careers, as well.

Dr. Berger is particularly thankful to her late mother-in-law Estelle Moscow for the role she played as the practice grew. “She was our first real employee—she sat at the front desk and booked the appointments,  was our bookkeeper, selected frames in optical and handled our mail until she passed away in 2004,” she says. “She always worked with us, and she definitely completed our family business.”

CREATING ACCESS TO VISION THERAPY SERVICES AND BEYOND

Dr. Berger became interested in vision therapy (VT) early on when she worked in an optometry office after high school. Her employer, Michael Margaretten, OD,  specialized in VT. “He gave me books to read, I went to seminars with him and I read a lot of optometric extension papers,” she recalls. “I was educated on VT early on before optometry school. I am so grateful to Dr. Margaretten for my early education into optometry.”

At Roswell Eye Clinic, she started small. “I would come across someone who had trouble focusing or a binocular vision problem, and I realized there weren’t a lot of people doing VT in my area. I needed to buy some equipment to help these patients.” She dedicated a room in the office—about 8 by 10 feet to this specialty care—and she received her fellowship in COVD in 1983. That space has been remodeled and expanded many times over the years to accommodate this growing segment of the business, which is now spearheaded by two of their doctors, including Dr. Michelle Moscow.

The practice can now offer an even wider scope of service with a large team of doctors. For example, Dr. Billy Moscow continues a focus on scleral lenses and keratoconus patients, and Dr. Scott Moscow deals with the medical side covering everything from injections, glaucoma treatment and following cases of macular degeneration retinal problems. The other doctors bring their own passions and specialty services to the table, as well.

A NEW ROUTINE

Dr. Berger’s role with the business has now shifted away from clinical care to paying attention to the many important details behind the scenes of the business. She consults with  the VT department, reviewing cases and findings when they need a second opinion, and she handles the details that may arise to keep the office running smoothly for staff and patients.

She enjoys running into her long-time patients when she’s in the office. “The part I truly miss is the people who I examined and have gotten to know over 40 years—their work, their children and their hobbies. You really build some wonderful relationships with your patients,” Dr. Berger says. “That’s the most important thing about seeing patients, and knowing the details of who they are makes it easier for you to do your best for them. I’ve been through good and bad times in their lives over decades, it’s a meaningful relationship.”

Dr. Berger and team celebrated one of the office’s expansions and remodels in 2013.

IMPACTING THE PROFESSION

The practice Facebook page featured this photo of one of its original exam rooms, back from when Drs. Billy and Sharon Berger first opened the office.

Dr. Berger is a member of the AOA, Georgia Optometric Association, Neuro Optometric Rehabilitation Association, Optometric Extension Program and COVD. She held many roles and leadership positions—serving on SCO’s Board of Trustees from 2008-2017, as the first chairperson for Infant and Children’s Vision Committee of Georgia, state director for COVD and trustee of the Georgia Optometric Association. She’s also participated on the advisory boards for the Porter School and Chrysalis School in Roswell, Georgia.

Even though she was busy as a mom and clinician, Dr. Berger says that she always made herself available to help. “If you don’t have time to be president, you can be on a committee.” Dr. Berger recalls years ago stepping up to pick up the then current AOA president Joe Ellis, OD, when he flew in to visit the state capitol and speak with local legislators about passing a law related to  requiring eye exams for students. With other projects, she took on what she could manage: organizing equipment donations, making phone calls to coordinate for GOA-PAC rewriting bylaws, fundraising and more. “You do what needs to be done. Success is built on all of those little things being done, and those little things add up over the long haul.”

Watch Dr. Berger accept the SCO award here at 40:50 time stamp.

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